Efficient Problem-Solving & Support That Exceeds Expectations

The Sutherland Lumber Company® is a privately-owned, family run organization founded 100 years ago by Robert R. Sutherland. Based in Kansas City, Missouri, Sutherlands® is one of the largest privately-owned home improvement center chains in the United States, operating 49 home improvement stores spread across 13 states.

Sutherlands partnered with Global Payments Integrated to address both customer support and account management issues arising from its previous provider. Its expansive footprint called for a broad and sometimes complex mix of payments technology and services.