“We chose Global Payments Integrated because they allowed us to get to market quickly and they are focused on developers. We also like that they are a smaller company inside a much larger one – with the backing of Global Payments. We appreciate the level of attentiveness we receive from Global Payments Integrated.“
Product Strategy, ChiroTouch
Enterprise Sales Team
With 30+ years of experience, this team of professionals works with your larger, more complicated customers. This consultative sales team provides onsite & account management services. They will also work closely with your sales & operations team to manage the implementation of the customer.
From start to finish, our team of marketers understand needs through surveys, industry trends, and thought leadership. Ensuring we build the right product, price it appropriately, and market it correctly. From creative design teams focused on custom videos & collateral to implementation teams executing promotions & lead generation, our team of experts takes on the cost and burden. We support Trade Shows, User Conferences, and Webinars.
With over 30 years of experience in 60+ verticals - a team comprised of a Development Specialist, Solution Engineers, Project Managers, Design Engineers, & Product Specialists keep our partners averaging sub 20 development hours for an omni-channel solution. More than an API. Onsite coding camps. We code to you.
Strategic Partner Management
A dedicated resource to you who proactively establishes marketing plans, product enhancements, training programs, & business plans. Aligns the partnership on goals & milestones. Focuses on driving leads, improving close ratios, and maximizing margin. Monitors customer retention & builds escalation paths for partner satisfaction.
Inside Sales Team
A tenured, vertically fluent, sales and account management team for your customers. Professionally trained to understand, articulate, & emphasize the value of the integrated payment functions. Working closely with your sales personnel and our mutual customers to ensure software-enabled payments can be accepted flawlessly, maximizing margin and growth.
Outbound Sales Team
A tactfully deployed sales team that harvests opportunities from your existing customer base. Leveraging promotions & product enhancements, this team works to market the solution to drive adoption.
PCI Compliance Team
Whether you require assistance with issues related to PCI compliance, QIR™, QSA, or virtually any other payments/security-related topic, we’re here to help.
Our CLIENTSF1RST Team
A team focused on installations & implementations, customer communications, proactive customer outreach, technical support, customer retention and overall client satisfaction.
Support that Goes Well Beyond Payments
Not just a payment services provider, Global Payments Integrated provides deep consultative services to you and your customers, wherever and whenever needed.
Developer Breach Reimbursement
Offering much more than an API and a quick-start guide, we have a team designed to ensure your integration goes smoothly and quickly.
PCI Compliance Consultation
Global Payments Integrated’s PCI compliance experts are on our team to provide support to you and your customers and make compliance much less imposing
Utilizing the Global Payments Integrated Platform, your application is out of PA-DSS scope, resulting in one less thing for you to worry about, not to mention the elimination of significant cost associated maintaining your own PA-DSS certification.
Developer Breach Reimbursement
We work hard to make sure bad things don’t happen. We’re confident enough to back that up with a $150,000 breach reimbursement when using EdgeShield® services.
Merchant Outreach & Demand Generation
We’ll work with you to develop a personalized strategy to position effective messaging to your merchants and increase awareness.
Your Dedicated Sales Team
Whether your payments strategy needs an Inside, Outside, or Enterprise sales team, we take the time to get to know your software, your customers and how you prefer to work with them.
Sales Training and Certifications
Our sales teams benefit from comprehensive training and individual management coaching, resulting in industry-standard performance ratings
Content and Digital Campaigns
Whether your strategy needs formatted or video content to use within your own communications, or fully-produced campaigns, our partner marketing team is ready to work with you.
Trade Show & User Conference Support
We’ll support you as your partner at user groups, industry conferences and trade events. Your Strategic Partner Manager will work with you to create a specific marketing plan for each event.
Regulatory & Industry-Relevant
Once your customers become our customers, we’ll support them with ongoing communications that impact them including regulatory issues, card association changes and other support services. Merchants can opt out at any time.
Global Payments Integrated has been recognized by J.D. Power for providing
"An Outstanding Customer Service Experience"
for phone support
J.D. Power 2019 Certified Customer Service Program recognition is based on successful completion of an evaluation and exceeding a customer satisfaction benchmark through a survey of recent servicing interactions. For more information, visit www.jdpower.com/ccc