A True Partnership in Every Sense

We view our relationships with our developers as partnerships in every sense of the word. We listen. We work together. We solve problems and we grow revenues.

“We chose Global Payments Integrated because they allowed us to get to market quickly and they are focused on developers. We also like that they are a smaller company inside a much larger one – with the backing of Global Payments. We appreciate the level of attentiveness we receive from Global Payments Integrated.“

Jenae Wiegert

Product Strategy, ChiroTouch

An Ecosystem that Grows Fruitful Partnerships
Our team of experts with 30+ years of experience are here to listen, educate, consult, and drive solutions that your customers want & need. From sales, developer services, integrations and marketing teams were designed to work closely with our partners to build embedded commerce solutions that perfectly fit their customers’ needs. We call this support Edge Experts. You’ll call it invaluable.

Enterprise Sales Team

With 30+ years of experience, this team of professionals works with your larger, more complicated customers. This consultative sales team provides onsite & account management services. They will also work closely with your sales & operations team to manage the implementation of the customer. 


Marketing Support

From start to finish, our team of marketers understand needs through surveys, industry trends, and thought leadership. Ensuring we build the right product, price it appropriately, and market it correctly.  From creative design teams focused on custom videos & collateral to implementation teams executing promotions & lead generation, our team of experts takes on the cost and burden. We support Trade Shows, User Conferences, and Webinars.


Developer Services

With over 30 years of experience in 60+ verticals - a team comprised of a Development Specialist, Solution Engineers, Project Managers, Design Engineers, & Product Specialists keep our partners averaging sub 20 development hours for an omni-channel solution. More than an API. Onsite coding camps. We code to you.


 

Strategic Partner Management

A dedicated resource to you who proactively establishes marketing plans, product enhancements, training programs, & business plans. Aligns the partnership on goals & milestones. Focuses on driving leads, improving close ratios, and maximizing margin. Monitors customer retention & builds escalation paths for partner satisfaction.


Inside Sales Team

A tenured, vertically fluent, sales and account management team for your customers. Professionally trained to understand, articulate, & emphasize the value of the integrated payment functions. Working closely with your sales personnel and our mutual customers to ensure software-enabled payments can be accepted flawlessly, maximizing margin and growth.


Outbound Sales Team

A tactfully deployed sales team that harvests opportunities from your existing customer base. Leveraging promotions & product enhancements, this team works to market the solution to drive adoption.


PCI Compliance Team

Whether you require assistance with issues related to PCI compliance, QIR™, QSA, or virtually any other payments/security-related topic, we’re here to help.


Our ClientsF1RST Team

A team focused on installations & implementations, customer communications, proactive customer outreach, technical support, customer retention and overall client satisfaction.

 

Support that Goes Well Beyond Payments

Not just a payment services provider, Global Payments Integrated provides deep consultative services to you and your customers, wherever and whenever needed.

 
  •  Integration Support
  •  PCI Compliance
  • PA-DSS Out-of-Scope
  •  Developer Breach Reimbursement

Integration Support

Offering much more than an API and a quick-start guide, we have a team designed to ensure your integration goes smoothly and quickly.

 

 

PCI Compliance Consultation

Global Payments Integrated’s PCI compliance experts are on our team to provide support to you and your customers and make compliance much less imposing

PA-DSS Out-of-Scope

Utilizing the Global Payments Integrated Platform, your application is out of PA-DSS scope, resulting in one less thing for you to worry about, not to mention the elimination of significant cost associated maintaining your own PA-DSS certification.

Developer Breach Reimbursement

We work hard to make sure bad things don’t happen. We’re confident enough to back that up with a $150,000 breach reimbursement when using EdgeShield® services.

Sales and Marketing that Gets the Message to Your Merchants, and Supports Them Once They Become Clients

Global Payments Integrated was built to support our partners in marketing the payments solution to your customers, allowing you to focus on your software while we assist in increasing your revenues. Here’s how we do it:

Merchant Outreach & Demand Generation

We’ll work with you to develop a personalized strategy to position effective messaging to your merchants and increase awareness.


Your Dedicated Sales Team

Whether your payments strategy needs an Inside, Outside, or Enterprise sales team, we take the time to get to know your software, your customers and how you prefer to work with them.

 

Sales Training and Certifications

Our sales teams benefit from comprehensive training and individual management coaching, resulting in industry-standard performance ratings


Content and Digital Campaigns

Whether your strategy needs formatted or video content to use within your own communications, or fully-produced campaigns, our partner marketing team is ready to work with you.


Trade Show & User Conference Support

We’ll support you as your partner at user groups, industry conferences and trade events. Your Strategic Partner Manager will work with you to create a specific marketing plan for each event.


Regulatory & Industry-Relevant 
Communications

Once your customers become our customers, we’ll support them with ongoing communications that impact them including regulatory issues, card association changes and other support services. Merchants can opt out at any time.


Providing Expert Consultative Support Every Step of the Way

While integrating a payments solution may sound complicated, Global Payments Integrated is structured so our people and our processes help ensure a remarkably smooth integration.

Onsite Consultations and Visits

We’ll send development specialists to your location to work with your teams to create the perfect integration plan.

Development Planning and Management

Any required development work will be planned and managed leveraging the Global Payments Integrated Developer Services Team.

 

Dedicated Solution Design Engineer

Focused on working with you to meet your design and solution architecture goals, Global Payments Integrated Engineers are ready to assist in crafting the best possible payments solution for your customers.

UI/UX Coaching and Design

Your integrated payment processing solution will look as good as it performs when you utilize the professional design services of our UI/UX support team.

Dedicated Integration Specialist

You’ll never be alone or without responsive support during the integration process – it’s the responsibility of the integration specialist working with you to ensure it.

We’d love to tell you more

Join the industry’s most secure and full-featured payment processing platform

Global Payments Integrated has been recognized by J.D. Power for providing

"An Outstanding Customer Service Experience"

for phone support

J.D. Power 2019 Certified Customer Service Program recognition is based on successful completion of an evaluation and exceeding a customer satisfaction benchmark through a survey of recent servicing interactions. For more information, visit www.jdpower.com/ccc